Shipping policy
Shipping policy
Every Léva order is sent in a plain, unmarked USPS mailer. The return address reads "LT Wellness." No logos, no brand on the outside — only a courier label.
Where we deliver
United States and Canada, for now.
Rates
- USA: flat-rate, calculated by weight at checkout. Free over $99.
- Canada: flat-rate, calculated by weight at checkout.
One simple rate per country. Express is not offered — quiet shipping is not built for rush.
Timing
In-stock orders are dispatched within 1–2 business days (Mon–Fri, excluding US public holidays).
- USA: 3–5 business days after dispatch.
- Canada: 5–9 business days after dispatch. Duties and taxes are not collected at checkout — CBSA assesses on arrival.
Discretion
Plain mailer, courier label only. Card statement reads "LT Wellness." Nothing on the doorstep gives the parcel away.
Tracking
Tracking arrives by email within a day of dispatch — sent from us, never with item titles or images in the subject line.
Disclaimer: Policy provided as a starting template, not legal advice. Have counsel review before going live.